Salary: £26,942 – £30,805, Grade 4
Hours: Average 32 per week
Working pattern: Variable 4 days per week to include at least one Saturday or Sunday plus three variable days and all Bank Holidays
Contract: Permanent
Closing date: 10 August 2025
We are looking for a proactive Team Leader to join our Visitor Services Team at the Botanic Garden. An opportunity for someone who thrives in a people-focused environment and loves delivering memorable experiences.
As Team Leader, you will be at the heart of the Garden’s daily operations, managing a friendly and dedicated team of 5–8 Visitor Services Assistants and volunteers. Your team is the first point of contact for our visitors – setting the tone from the moment they arrive. You’ll play a key role in making sure that every guest receives a warm welcome and outstanding service throughout their visit.
We need someone with great leadership skills, a natural flair for customer service, and the ability to stay calm and organised when things get busy. You will need to be approachable, hands-on, and ready to make a real difference to the visitor experience.
Please click here for Further Particulars, including the person specification, and how to apply online.